​Effective Date: [28/04/2026]

At MakeMyCostumes.com, we are committed to delivering high-quality custom costumes safely and on time to clients across India and worldwide.

​

1. Order Processing Time

• All costumes are custom-made to order

• Production time depends on:

  • Design complexity

  • Quantity

  • Fabric availability

⏱ Estimated Production Time: 7–21 working days
(Will be confirmed after order discussion)

​

​

2. Shipping Time

Domestic (India)

• Estimated delivery: 3–7 working days

​

 

International Shipping

• Estimated delivery: 7–15 working days

• Delivery time may vary based on destination and customs clearance

​

​

3. Shipping Charges

• Shipping charges are:

  • Calculated at checkout OR

  • Shared during order confirmation

• International shipping cost depends on:

  • Package weight

  • Location

​

4. Customs, Duties & Taxes (IMPORTANT)

For international orders:

• Customers are responsible for:

  • Import duties

  • Customs taxes

  • Any additional charges

 These charges are not included in our pricing

​

 

5. Order Tracking

• Tracking details will be shared once the order is shipped

• You can track your shipment through the courier partner

​

6. Delays

We are not responsible for delays caused by:

• Courier services

• Customs clearance

• Natural events or unforeseen circumstances

​

 

7. Incorrect Address

• Please ensure your shipping address is correct

• We are not responsible for delivery issues due to incorrect details

​

 

8. Damaged or Lost Packages

• If your order arrives damaged, contact us within 48 hours

• Share photos/videos for support

We will assist in resolving the issue with the courier partner

​

 

9. Contact Us

📧 Email: makemycostumes@gmail.com
🌐 www.makemycostumes.com
📍 Mumbai, India